Support
Which iPhones does Sturdy work on?
Every iPhone that runs iOS 27.1 or later. Foldable iPhones also get fold tracking; every other iPhone gets the full battery, charging and heat picture.
How do I set up tracking?
Open Sturdy and follow the setup steps; they add the Shortcuts automations that record folds and charging. You can return to them any time from Settings › Set up Sturdy.
Why doesn't my widget update right away?
iOS decides when widgets refresh, to save battery. Opening Sturdy brings everything up to date.
Why are some minutes marked "est."?
iOS tells apps about heat and charging only at certain moments, so the time between those moments is estimated. Sturdy labels those totals as estimates.
Why doesn't Sturdy show a temperature?
iOS gives apps four thermal states (normal, fair, serious and critical), not a temperature. Sturdy shows exactly what iOS reports.
Is Sturdy a diagnostic tool?
No. Sturdy records conditions from system signals to help you care for your iPhone. It is not an Apple diagnostic and does not detect faults.
How do I restore a purchase?
In Sturdy, open Settings › Restore purchases while signed in with the Apple Account you bought with.
How do I cancel Pro?
Subscriptions are managed by Apple. Open iOS Settings › your name › Subscriptions › Sturdy, or manage your subscriptions.
How do I ask for a refund?
Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.
How do I delete my data?
Deleting Sturdy deletes everything it recorded on your iPhone. See the privacy policy for iCloud data.
Write to support@keepsturdy.com. Tell us your iPhone model and iOS version, and what you expected to see.